Remote telephone and IT support from du Pré
du Pré has a secure facility for its telephone and IT support engineers to connect to your computer to work on a support issue you may have logged with our Support Centre.
How do we Start?
Please enter your six-digit pin number into the box below and click 'connect'.
Is it Secure?
Using SSL (a Digital Security Certificate) for secure connectivity, du Pré staff will attempt to gain access to your computer. As they do, a pop-up message will appear on your screen asking if you want to allow or deny access.
Since it is up to you to grant access, and SSL is in operation, you can be assured of a secure connection, completely at your control, on a session by session basis.
What's the Procedure?
du Pré Support (08450 34 55 66) will give you a six-digit number valid for the next 20 minutes. If connection is not established within this time frame, another number will have to be obtained.
The first time you use this facility, a small applet will need to be downloaded before communication commences.
When the connection is terminated, the number cannot be re-used.
du Pré IT and telephone support
For more information, call the Support Team NOW on 08450 34 55 66, or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Further information