Business telecommunications and IT systems

du Pré has over 30 years experience with installing, maintaining and supporting telephone systems from their base in Newbury, Berkshire. Whether your telephone system has two extensions or 2000, du Pré can help look after you and your system. du Pré have a team of support staff and engineers who are experienced in the maintenance and repair of Samsung, Panasonic, Avaya or Nortel systems, regardless of age or size.

The disruption to a business caused by a telephone system breakdown is something no organisation wants to experience. Our telecommunications support services ensure that this is one area you will not have to worry about. From fixing a faulty handset to recovery from a major power failure, our engineers across the UK will provide expert support for you. With a du Pré telephone system support contract you can be safe in the knowledge there is someone ready to help get you back working as quickly as possible reducing the impact on your business.

All of our Support Engineers undergo training courses by the manufacturers and must pass strict exams before we allow them to work on any telephone system. We are BSI registered and are constantly audited to ensure that we provide service to the high levels we have set ourselves.

A Telephone support contract includes:

• Full cover for your system unit, extension telephones and internal telephony cabling, including engineer call outs
• Telephone Tech Desk – to help resolve minor issues more quickly
• Any programming changes you require are done for no extra charge
• Discounted labour charges for any additional work your require to your telephone system