"Of all the many service contracts we have with various companies, du Pré's service and response to all our enquiries never fails to impress me. If only other companies could deal with problems with the same level of professionalism that du Pré does." Sue Holmes, Director, Prokit
This page hosts guides that have been prepared by du Pré plc explaining how you can change the date and time on your telephone system.
In case of difficulties, or if your telephone system is not listed, please contact du Pré Support on 08450 34 55 66 or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Business telephone handsets from companies such as Cisco, Samsung, Nortel, Avaya and Panasonic are durable and reliable tools in the workplace. Nevertheless, it's important to ensure a level of cleanliness from the handsets.
Tools and Chemicals
A soft cloth and water is recommended along with AF Phone-Cleaner Wipes.
The phone body: Moisten a cloth with the cleaning product and wipe the surface of the telephone. For hard-to-reach spots, such as the spaces between raised numbers, use cotton swabs wrapped in Phone Cleaner Wipes. Be careful not to get any liquid near the hook-switch, speaker, or other openings.
The handset: wipe the surface of the handset with the cleaning wipes as since this is the part of the phone that touches your face, it is important to disinfect it.
The cord: To clean a dirty cord, remove it from the phone, and dampen a cloth with water and a few drops of mild dishwashing liquid. Rub the cord down with the cloth, and dry with a second cloth. Make sure the cord is absolutely dry before you reattach it to the phone.
Technique
Unplug your phone before cleaning to prevent inadvertently setting any features on the phone when wiping the keys. Please note if your phone is an IP phone (such as a Cisco 7641, 7961, 7962 etc.) it will also disconnect your computer.
a. Spread your cleaning cloth and wipe the hand set thoroughly to remove heavy soil from make up, grease, etc... A toothpick or pin can be used to clean the small holes or slots. Use caution though, as the microphone and speaker inside the handset can be damaged by punctures, and never allow liquid to enter these holes.
b. If you have an extremely dirty dial pad use a cotton swab wrapped in Phone Cleaner Wipes to clean the individual numbers and between them. With the telephone unplugged, spray your cleaning cloth and wipe the face of the keys by pressing down on the numbers to wipe them thoroughly.
c. In the event you do allow liquid to leak into the handset, or if you accidentally spill Tea or coffee on it, unplug it immediately. Turn the phone over to allow as much liquid to drain off as possible. Wipe it thoroughly and allow it to dry for at least 2 days in a warm and dry place before trying to plug it back in.
If you experience any issues please contact the du Pré support team on 08450 34 55 66.
To obtain a current guide to charges that you are likely to pay on non-geographic numbers, including premium rate phone lines, download the Ofcom call cost guide here.
If you want to learn more about obtaining and using non-geographic numbers, please read our section on business calls and lines.
If you are facing issues with a business relocation that will move you away from your STD area, or want to set up a number for a specific area of the UK without being based there, our Business Calls and Lines and du Pré Connect services offer a variety of flexible solutions.
Further information
Call du Pré NOW on 01635 55 55 55, or send an email to sales@dupre.co.uk
Further information