Business telecommunications and IT systems

Having spent the last four years implementing a global IT strategy, Bibby Financial Services (BFS) has been through a number of positive changes with its information management, software applications and IT infrastructure. The journey has resulted in large areas of improvement across the company, as Rashpal Kullar, Group IT Director, explained.

“Four years ago, IT in the company was very different to now. The infrastructure had evolved over time and was in need of consistency. The previous system caused inefficiencies. For example, staff found that accessing email from other sites was not always possible and our CRM was managed through five disparate systems, each operating at different locations."

“We needed to make improvements to ensure the IT strategy would help take the company into the future.”

Bibby Financial Services selected du Pré to manage the changes required to bring the IT infrastructure up to the same levels as the rest of the company.

To read the full report please download the Bibby Financial Services case study (PDF 340Kb)