Business telecommunications and IT systems

Tone Leisure is a charitable leisure trust with 600 staff at 12 centres across the South West. The company stays connected with all voice and data communications through systems provided by du Pré plc.

When Tone Leisure required an upgrade of their telephone system and IT Network, they spoke to many other solutions providers but after careful consideration they selected du Pré. du Pré replaced their increasingly unreliable Alcatel telephone systems with du Pré's hosted VoIP telephone system, du Pré Connect. As well as upgrading the telephone system, du Pré also provided web and email filtering across the group and implemented an MPLS network between the centres.

To read the full report, download the Tone Leisure case study here.

Local waste container supplier Mini-Skips (Southern) Ltd, based in Maidenhead, Berkshire, has been a du Pré plc customer for more than 20 years. It had a traditional telephone system connected to normal PSTN telephone lines.

Although Mini-Skips was not actively looking for a new system, du Pré conducted a routine review and identified that the Connect business grade hosted VoIP telephone system would reduce call costs and improve flexibility.

Mini-Skips has now been using du Pré Connect for a year and it is already realising the benefits of a hosted VoIP telephone system over the more traditional PSTN or ISDN based offerings.

To read the full report, read the Mini-Skips case study (PDF529Kb).

Having spent the last four years implementing a global IT strategy, Bibby Financial Services (BFS) has been through a number of positive changes with its information management, software applications and IT infrastructure. The journey has resulted in large areas of improvement across the company, as Rashpal Kullar, Group IT Director, explained.

“Four years ago, IT in the company was very different to now. The infrastructure had evolved over time and was in need of consistency. The previous system caused inefficiencies. For example, staff found that accessing email from other sites was not always possible and our CRM was managed through five disparate systems, each operating at different locations."

“We needed to make improvements to ensure the IT strategy would help take the company into the future.”

Bibby Financial Services selected du Pré to manage the changes required to bring the IT infrastructure up to the same levels as the rest of the company.

To read the full report please download the Bibby Financial Services case study (PDF 340Kb)

Having operated for many of years with a traditional telephone system, Manchester-based PrintSoft Systems chose du Pré Connect to meet their needs, embracing new technology with a future-proof system.

“It seemed to make the most sense,” explained Simon Power, Support Team Leader at PrintSoft. “After all, we are a forward thinking company so an IP solution for us was perfect.”

Simon continued, “It also makes much more sense with the simplicity of cabling throughout the company. Gone are the days of cable for telephones and cable for computers. Now it’s much more straightforward to manage.”

To read the full report, download the PrintSoft Systems du Pré Connect case study here (PDF 404Kb).

Having joined Newland House School in Twickenham 10 years ago, Dave Parker, IT Manager, inherited an Argent Branch telephone system. The system had served its original purpose well but times were moving on and by 2009 it was becoming increasingly outdated.

“I looked at various options for the school including a bespoke Panasonic system which was loosely IP and an Open Source alternative. But one wasn’t up to scratch and the other company didn’t even call me back.

“du Pré Connect seemed perfect for us and we felt it would meet our requirement for additional phones in the school too.”

To read the full report, download the Newland House School du Pré Connect case study here (PDF 420Kb)

"Snow disrupts the UK," is the headline across the UK, one that was applicable in Newbury, Berkshire during January 2010.

Not the case at du Pré, where it was completely business as usual in the line of supporting customers with their telephone systems and IT networks. Staff at du Pré have been using its own ‘Connect’ hosted VoIP telephony system for some time now. In addition to all the features and benefits it brings during normal weather conditions, it’s times like this when the system really shows off its capabilities and highlights that du Pré that has a robust business continuity and flexible working plan.

To read the full report please download the du Pré Connect hosted VoIP business continuity case study (PDF 656Kb).

I'm not so much of a technical person," Tony Kellett, Accounts Manager at Hampton Steel explains. "This means I need a company I can trust to resolve any issues Hampton Steel has."

"du Pré provides this service and I can rely on them to get the job done. Whenever we have any changes, du Pré will swiftly complete the work with minimum interruption to the running of our business."

Hampton Steel and Wire is based in Northamptonshire. It offers a range of steel products to suit fencing needs across the UK.

Newbury, Berkshire-based du Pré provides Hampton Steel and Wire with business grade calls and lines and telephone support.

Download the full Hampton Steel and Wire case study here (PDF 738Kb)

A company, which has asked to remain anonymous, was the victim of voice mail hacking last night.

"Thanks to du Pré and their fraud identification systems," said the MD, "we were made aware that illicit phone calls were being made through our voicemail and telephone system. We received a call from du Pré at 9.30 last night, advising fraudulent phone calls appeared to be being made on our main telephone number, and would we like something done about it? The numbers were expensive 0870 numbers."

The customer asked that all outgoing calls on their lines be barred immediately.

Lambeth Academy, run by the United Learning Trust, has recently opened its doors to students with a state-of-the-art networking facility implemented by Newbury, Berkshire-based business telephone specialist du Pré plc.

du Pré, a long-term BT partner, delivered a high performance networking solution that will support the use of a Managed Learning Environment for Lambeth Academy pupils and staff.