Virtual Office

A cloud based unified communications tool

Virtual Office is a cloud based unified communications tool designed to help your business get the most from the 8×8 Business Telephone System.

The Virtual Office application within 8×8 enables you to use your telephone extension, either on your laptop or through a smartphone mobile app, without the need to use your physical handset.

You can also manage many of the features available on 8×8 through the cloud based application to ensure your business stays connected and never misses a call. These features include:

  • 24/7 Auto Attendant
  • Advanced call forwarding
  • Direct dial options
  • Voicemail with email notification
  • Presence management
  • Music and messages on hold
  • Instant Messenger
  • Softphone and smartphone applications

This also includes conference calling at no additional charge. Users can view their call history, manage voicemails and update or set call forward settings. In addition to this, the Account Manager tool enables you to manage all your extensions in real-time across your business, online or add features such as call queuing as your needs increase.

Virtual Office Pro

For businesses looking to further enhance the its communication options, the Pro application not only offers the above, but also offers a number of additional benefits which can be added per user:

  • Call recording
  • Online meetings
  • Internet fax
  • Expanded audio storage for call recordings and online meetings

 

If you would like more information this service please contact our Sales Team on 01635 55 55 50.